TPOT Games

Support

Help with Estate Wars and your TPOT account, on the web and in our iPhone and Android apps.

Contact us

• Email support@tpotgames.com. We read every email and usually reply within two working days. Tell us your TPOT name and what device you play on.
• In the game go to Settings and tap Leave feedback. It comes straight to us.
• Discord ask the community and our team on our Discord.

Signing in

• Forgot your password? On the sign in screen, tap Forgot password? and we'll email you a code to set a new one. This needs the email on your account.
• Google or Apple If you made your account with Google or Apple, sign in the same way each time. To also sign in with a password, set one under Settings in the game or on your account page.
• Still stuck? Email us from the address on your account and we'll help you back in.

Purchases

• If diamonds you paid for didn't arrive, email us with the date and the pack and we'll put it right.
• Refunds for purchases made in the iPhone app are handled by Apple at reportaproblem.apple.com, and in the Android app by Google Play. For anything bought on tpotgames.com, email us.

Players and chat

• To report or block a player, open their profile and tap Report or Block. Our staff look at every report.
• The rules for chat and fair play are in our terms of use.

Your account and data

• You can delete your account at any time in the game under Settings, Delete my account, or on your account page.
• How we look after your data is in our privacy policy.

Who we are

TPOT Games is TPOT GAMES LTD, a company registered in England and Wales (company number 17491482), registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.